Privacy Policy

Privacy Policy

Effective Date: September 1, 2025
At Fantastic Refinishing, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit or interact with our website https://fantasticrefinishing.ca or use our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Who We Are

Fantastic Refinishing is a Canadian-based refinishing service provider specializing in resurfacing bathtubs, tiles, countertops, and sinks. Our website is intended to inform visitors about our services and allow communication between users and our team.

Information We Collect

We may collect two types of information:

1. Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Address or location details

  • Project-specific information

  • Any messages or comments submitted through forms or email

2. Information collected automatically:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referral source

  • Date and time of visits

3. Cookies and tracking technologies:
We use cookies and similar technologies to improve website functionality, analyze traffic, and remember user preferences. You can disable cookies in your browser settings, though some features of the site may not function properly.

How We Use Your Information

We may use your information for the following purposes:

  • To respond to inquiries or service requests

  • To provide quotes or project updates

  • To deliver and manage our services

  • To improve our website’s functionality and performance

  • To send promotional content (only if you opt in)

  • To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

  • With trusted third-party service providers (e.g. hosting providers, email platforms) who help us operate our business

  • If required by law, regulation, legal process, or governmental request

  • In the event of a business transfer, such as a merger, acquisition, or asset sale

All third parties are required to protect your information in accordance with this Privacy Policy.

Your Privacy Rights

As a user, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Request the deletion of your data (subject to legal obligations)

  • Withdraw consent from marketing communications

  • File a complaint with a data protection authority if you believe your rights are being violated

To make a request regarding your personal data, please contact us using the details below.

How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your data, including:

  • Secure servers and firewalls

  • SSL encryption for website forms

  • Internal access control

While we strive to protect your data, no method of transmission over the internet is completely secure.

Data Retention

We retain personal data only as long as necessary to:

  • Provide our services

  • Maintain business and legal records

  • Comply with regulatory requirements

When data is no longer needed, it is securely deleted or anonymized.

Third-Party Links

Our website may contain links to third-party websites, such as social media or review platforms. We are not responsible for the content or privacy practices of these websites. Please review their privacy policies before submitting any information.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted personal information, please contact us immediately to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws, technology, or our services. The updated version will be posted on this page with a revised effective date. Continued use of our website after changes are posted indicates acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Fantastic Refinishing
Email: Refinishingfantastic@gmail.com
Phone: 416 848 4333
Website: https://fantasticrefinishing.ca

Call Us Now

416 848 4333